Policy - Splendiferous Handmade Fine Soaps Canada


Welcome to Splendiferous Handmade Fine Soaps! I hope you enjoy browsing through my variety of handmade soaps and other products! I endeavour to always be creating something new and wonderful for you and to always use the finest vegan products. If you have any questions or special requests, please let me know!


Payments can be made easily and safely through PayPal, using either interact or credit card. You do not need to have a PayPal account to use this service. Changes or cancellations will only be accepted if made within 12 hours of initial purchase.


If you are a local customer and would like to arrange to pick up your soaps, there will be no shipping charge when you use the coupon code PICKUP.
For all other shipping, every effort is made to ship your order within 3 business days via Canada Post. During busy seasons (Spring & Winter), shipping is within 3-7 business days. Please note that this does not apply to custom orders. Custom order shipping will depend on the nature and quantity to be shipped. Shipping time is calculated from the time a payment has cleared.


Refunds or exchanges are not available due to the nature of personal care products, but if you have any questions or concerns regarding your purchase, please contact us so that we can assist in whatever way we can.


If you would like to purchase a custom order, become a stockist or have any other questions, please contact me at: splendiferous@rogers.com or through Etsy.

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